illustris
darkness lit



RETURNS

Ownership and marketing :

All products are produced according to advertised dimensions, materials and quality.
All designs and information exhibited on this website section as well as remaining sections of
traiantuta.co.uk are the sole property of Traian Tuță and may not be plagiarized or used for commercial purposes.
Any other desire to use any information on this website must be expressed via email at tutzatraian@yahoo.co.uk .
All products exhibited on illustris, darkness lit and other sections of the traiantuta.co.uk website presence have been patented.
Proof of illegitimate action will be dealt according to the laws that have registered and/or patented said designs.

Manufacturing :

illustris, darkness lit produces limited designer quality editions.
As our company manufactures limited edition and unique series, administration and/or manufacturing fees will be deducted from any refund situation.
These fees represents X percent of your refund amount.

Returns :

Our company accepts returns on national delivered items within 7 days from the delivery date.
Please allow up to 7 business days for your refund or exchange to be processed. You will receive a confirmation by e-mail when your return or exchange is complete.
The product(s) must be returned in the exact condition in which it was shipped in order to receive refund. This includes all the elements in the original packaging. Refund is processed after product is inspected to see if it meets original quality. Changes in quality will make product unmarketable and will reflect in additional fees to cover damage repair and/or replacement of said damage.

European sales : 

International sales : are considered final sales only and may not be returned and/or exchanged.
" illustris, darkness lit " cannot be held responsible for items lost in transit.

National sales :
During holidays and other busy carrier moments, the delivery date can be extended.
All deliveries happen only during working days (Monday-Friday).
If the package cannot be deliverey (recipient does not answer via contact details), the delivery carrier will try to establish contact for 2 more times, in consecutive days.
If the package is not received by recipient, the package is returned to manufacturer. Administration and manufacturing fees are held from the refund amount – refund is processed as soon as the package enters our studio.
Please make sure your items are returned new, unused and with all illustris, darkness lit and designer tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to you.


Start a return :
To begin the return process of an item purchased via illustris, darkness lit 
website, contact us via our CONTACT section.

 

2019 ILLUSTRIS, DARKNESS LIT

A ROMANIAN LIGHT

CREATED BY TRAIAN TUȚĂ

BRIGHTON
LONDON
BUCHAREST
RÂMNICU VÂLCEA